List of the main regulatory documents
(NAPA on the activities and control of the State Service of Ukraine on Food Safety and Consumer Protection)
1. General legislation and issues of state supervision (control)
1.1. The Law of Ukraine “On the Basic Principles of State Supervision and Control” of 05.04.2007 No. 877-V https://zakon.rada.gov.ua/laws/show/877-16#Text
1.2. Resolution of the Cabinet of Ministers of Ukraine “On Approval of the Regulation on the State Service of Ukraine on Food Safety and Consumer Protection” of 02.09.2015 No. 667 https://zakon.rada.gov.ua/laws/show/667-2015-п#Text
1.3. Resolution of the Cabinet of Ministers of Ukraine “Some Issues of Provision of Services by the State Service of Ukraine on Food Safety and Consumer Protection, Bodies and Institutions under its Management” of 28.12.2011 No. 1348 https://zakon.rada.gov.ua/laws/show/1348-2011-п#Text
1.4. Informing by the State Service of Ukraine on Food Safety and Consumer Protection Services on the Unified Portal of Public Services Action (Information is being updated): Issuance of a license to carry out economic activities for the production of veterinary drugs: Renewal of the license in full for carrying out economic activities for the production of veterinary drugs; Suspension of the license in full for carrying out economic activities for veterinary practice; Revocation of the license in full for carrying out economic activities for the production of veterinary drugs; Renewal of the license for carrying out economic activities for the production of veterinary drugs; Revocation of the license in full for carrying out economic activities for veterinary practice https://dpss.gov.ua
1.5. Due to the military aggression of the Russian Federation against Ukraine, martial law has been introduced:
– Ukraine has introduced the legal regime of martial law – in accordance with the Decree of the President of Ukraine dated 24.02.2022 No. 64 “On the introduction of martial law in Ukraine” (according to Article 121 of the Law of Ukraine “On the Legal Regime of Martial Law”) https://www.president.gov.ua/documents/642022-41397
– In order to ensure price stability under martial law, the Government has determined that for the period of martial law, in particular, the State Service of Ukraine on Food Safety and Consumer Protection shall control the setting of prices by retailers for certain groups of goods. liquefied petroleum gasoline for cars (Resolution of the Cabinet of Ministers of Ukraine No. 223 dated 06.03.2022 “On Amendments to the Resolution of the Cabinet of Ministers of Ukraine No. 1548 dated 25.12.1996 “On Establishing the Powers of Executive Authorities and Executive Bodies of City Councils to Regulate Prices (Tariffs)”). These goods include: wheat flour, pasta, loaf, bread, buckwheat, oatmeal, pork, beef, poultry (chicken carcasses), milk, butter, sour cream, chicken eggs, sunflower oil, crystal sugar, white cabbage onions, beets, carrots, potatoes, ethanol (96% solution), non-steroidal anti-inflammatory drugs, domestic antibacterial drugs, gasoline (grades A-92, A-95), diesel fuel, gas) https://zakon.rada.gov.ua/laws/show/223-2022-п#Text
– A moratorium on state supervision (control) measures, including consumer protection measures, has been introduced on the territory of the state (Resolution of the Cabinet of Ministers of Ukraine “On Termination of State Supervision (Control) and State Market Supervision Measures under Martial Law” of 13.03.2022 No. 303) https://zakon.rada.gov.ua/laws/show/303-2022-п#Text
– Consideration of requests for public information may be postponed (part 6 of Article 22 of the Law of Ukraine “On Access to Public Information” – postponement of satisfaction of a request for information is allowed if the requested information cannot be provided for review within the time limits stipulated by this Law in case of force majeure circumstances, processing of requests is subject to resumption after stabilization) https://zakon.rada.gov.ua/laws/show/2939-17#Text
* – Other relevant areas of state supervision (indicated by the cursor, see also: Note *)
2. State control over compliance with consumer protection legislation
2.1. The Law of Ukraine “On Consumer Protection” of 12.05.1991 No. 1023-XII https://zakon.rada.gov.ua/laws/show/1023-12#Text
- The Verkhovna Rada of Ukraine registered Draft Law No. 6134 of 05.10.2021, from the subject of the right of legislative initiative: The Cabinet of Ministers of Ukraine – a new version of the Law “On Consumer Protection”, which is included in the agenda: 2557-IX of 06.09.2022 – https://itd.rada.gov.ua/billInfo/Bills/pubFile/963022
- On October 06, 2022, the deputies of the Verkhovna Rada of Ukraine supported the new version of the Law on Consumer Protection in the first reading and voted (for: 228): On accelerating the procedure for preparing for the second reading
- The relevant Law, if adopted, would enter into force on January 01, 2023, with the exception of some provisions that would come into force later
2.2. The Law of Ukraine “On State Market Supervision and Control” of January 15, 2015 No. 124-VIII https://zakon.rada.gov.ua/laws/show/124-19#Text
- Quality control of automotive fuel (gasoline, diesel, gas) (market surveillance function – under the SEI)
- Quality control of services (any service provided improperly or with violations – regulation: relevant Law (e.g: “On Tourism”, healthcare (except for banks and other financial services – scope of the Law)
2.3. Law of Ukraine “On State Regulation of Production and Circulation of Ethyl Alcohol, Cognac and Fruit Alcohol, Alcoholic Beverages, Tobacco Products, Liquids Used in Electronic Cigarettes and Fuel” of 19.12.1995 No. 481/95-ВР https://zakon.rada.gov.ua/laws/show/481/95-вр#Text (function – on the State Tax Service, check additionally)
2.4. The Law of Ukraine “On Advertising” of 03.07.1996 No. 270/96-ВР (on prevention of unfair advertising and compliance with the legislation on advertising regarding the specifics of advertising certain types of goods) https://zakon.rada.gov.ua/laws/show/270/96-вр#Text
2.5. The Law of Ukraine “On Measures to Prevent and Reduce the Use of Tobacco Products and Their Harmful Effects on Public Health” of 22.09.2005 No. 2899-IV (on smoking prevention and inspections of manufacturers) https://zakon.rada.gov.ua/laws/show/2899-15#Text
2.6. The Law of Ukraine “On State Market Supervision and Control of Non-Food Products” of 02.12.2010 No. 2735-VI https://zakon.rada.gov.ua/laws/show/2735-17#Text
2.7. The Law of Ukraine “On General Safety of Non-Food Products” of 02.12.2010 No. 2736-VI https://zakon.rada.gov.ua/laws/show/2736-17#Text
2.8. The Law of Ukraine “On the List of Permitting Documents in the Field of Economic Activity” of 19.05.2011 No. 3392-VI https://zakon.rada.gov.ua/laws/show/3392-17#Text
2.9. The Law of Ukraine “On Metrology and Metrological Activity” of 05.06.2014 No. 1314-VII https://zakon.rada.gov.ua/laws/show/1314-18#Text
2.10. Informing by the State Service of Ukraine on Food Safety and Consumer Protection of the List of regulatory legal acts, according to which the list of issues for implementation of measures was compiled: On metrological supervision of legally regulated measuring instruments in operation; On metrological supervision of the quantity of packaged goods in packages https://dpss.gov.ua/derzhavnij-naglyad-kontrol/derzhavnij-kontrol-u-sferi-metrologiyi-ta-metrologichnoyi-diyalnosti/perelik-normativno-pravovih-aktiv-vidpovidno-do-yakih-skladeno-perelik-pitan-shchodo-provedennya-zahodu-derzhavnogo-naglyadu-kontrolyu
2.11. Order of the Ministry of Economy of Ukraine “On Approval of the Rules of Retail Trade in Non-Food Products” of 19.04.2007 No. 104 https://zakon.rada.gov.ua/laws/show/z1257-07#Text
Note*:
– control in the field of works and services
– control in the field of internal trade
– control in the field of metrology and metrological activities
– control in the field of prevention and reduction of tobacco use and its harmful effects on public health
– control over the operation and technical condition of machines
– test results of consumer goods
3. State control in the field of safety and certain food quality indicators
3.1. The Law of Ukraine “On Basic Principles and Requirements for Food Safety and Quality” of 23.12.1997 No. 771/97-ВР https://zakon.rada.gov.ua/laws/show/771/97-вр#Text
3.2. Order of the Ministry of Economy and European Integration of Ukraine “On Approval of the Rules of Retail Trade in Food Products” of 11.07.2003 No. 185 https://zakon.rada.gov.ua/laws/show/z0628-03#Text
3.3. Order of the Chief State Inspector of Veterinary Medicine of Ukraine of the Ministry of Agriculture and Food of Ukraine “On Approval of Veterinary and Sanitary Rules for Markets” of 04.06.1996 No. 23 https://zakon.rada.gov.ua/laws/show/z0314-96#Text
3.4. Order of the State Service of Ukraine on Food Safety and Consumer Protection “On Approval of the Plan of State Monitoring of Food Products of Plant Origin in 2021” of 05.03.2021 No. 168 https://dpss.gov.ua/storage/app/sites/12/Безпечність%20харчових%20продуктів%20та%20ветеринарна%20медицина/nakaz-16805032021pro-zatverdzhennya-planu-derzhavnogo-monitoringukharchprodroslinnogo-pokhod-u-2021-r.pdf
Note*:
– control in the field of domestic trade in food products
– test results of food products
– state market surveillance
4. State control in the field of veterinary medicine
4.1. Law of Ukraine “On Veterinary Medicine” of 25.06.1992 No. 2498-XII https://zakon.rada.gov.ua/laws/show/2498-12#Text
4.2. Law of Ukraine “On Feed Safety and Hygiene” of 21.12.2017 No. 2264-VIII https://zakon.rada.gov.ua/laws/show/2264-19#Text
4.3. Resolution of the Cabinet of Ministers of Ukraine “On Approval of the List of Particularly Dangerous (Quarantine) Animal Diseases” (particularly dangerous diseases included in the OIE list) of 08.08.2007 No. 1006 https://www.kmu.gov.ua/npas/88790970
4.4. Order of the State Department of Veterinary Medicine of the Ministry of Agrarian Policy of Ukraine “On Approval of the Regulation on the State Laboratory of Veterinary and Sanitary Expertise on the Market” of 15.04.2002 No. 16 https://zakon.rada.gov.ua/laws/show/z0404-02#Text
4.5. Order of the State Committee of Veterinary Medicine of Ukraine “On Approval of the Instruction on the Use of Expiration Marks and Veterinary Stamps and Amendments to the Instruction on Meat Marking” of 02.02.2010 No. 46 https://zakon.rada.gov.ua/laws/show/z0278-10#Text
4.6. Monitoring of residual quantities: Order of the State Service of Ukraine on Food Safety and Consumer Protection “On Approval of the Plan for State Monitoring of Residues of Veterinary Drugs and Pollutants in Live Animals and Unprocessed Food Products of Animal Origin for 2021” of 15.01. 2021 No. 22; Order of the State Service of Ukraine on Food Safety and Consumer Protection “On Approval of the State Monitoring Plan for Fish Products for 2021” of 22.07.2021 No. 515; Order of the State Service of Ukraine on Food Safety and Consumer Protection “On Amendments to Annex 10 to the Order of the State Service of Ukraine on Food Safety and Consumer Protection of January 15, 2021 No. 22” of 05.05.2021 No. 282 https://dpss.gov.ua/bezpechnist-harchovih-produktiv-ta-veterinarna-medicina/monitoring-zalishkovih-kilkostej
4.7. Informing the State Service of Ukraine on Food Safety and Consumer Protection about the epizootic situation in Ukraine https://dpss.gov.ua/bezpechnist-harchovih-produktiv-ta-veterinarna-medicina/epizootichna-situaciya
4.8. Informing the State Service of Ukraine on Food Safety and Consumer Protection about current bans (restrictions): Information on restrictions on the importation into the territory of Ukraine and transit of goods with animals in connection with the outbreak of a particularly dangerous disease listed by the OIE in the country of origin or transit as of January 19, 2022; Information on enterprises where the effectiveness of anti-influenza measures against avian influenza was checked
4.9. Informing by the State Service of Ukraine on Food Safety and Consumer Protection on registration certificates of finished feed, premixes and feed additives https://dpss.gov.ua/bezpechnist-harchovih-produktiv-ta-veterinarna-medicina/informaciya-shchodo-reyestracijnih-posvidchen
4.10. Informing by the State Service of Ukraine on Food Safety and Consumer Protection on the List of Foreign Certification Bodies https://dpss.gov.ua/bezpechnist-harchovih-produktiv-ta-veterinarna-medicina/perelik-organiv-inozemnoyi-sertifikaciyi
4.11. Informing by the State Service of Ukraine on Food Safety and Consumer Protection of the List of capacities of market operators for the production and circulation of feed https://dpss.gov.ua/bezpechnist-harchovih-produktiv-ta-veterinarna-medicina/informaciya-pro-perelik-potuzhnostej-operatoriv-rinku-z-virobnictva-ta-obigu-kormiv
4.12. Informing by the State Service of Ukraine on Food Safety and Consumer Protection on the List of Veterinary Laboratories List of State Laboratories of the State Service of Ukraine on Food Safety and Consumer Protection that can conduct laboratory research (testing) for the purposes of state control https://dpss.gov.ua/perelik-laboratorij
Note*:
– control in the field of conducting economic activities in the production of veterinary drugs subject to licensing
– control in the field of economic activity in veterinary practice, which is subject to licensing
5. Phytosanitary, control in the field of seed production and seedling breeding (in all STSUs except Kyiv):
5.1. The Law of Ukraine “On Plant Quarantine” of 06.1993 No. 3348-XII https://zakon.rada.gov.ua/laws/show/3348-12#Text
5.2. Resolution of the Cabinet of Ministers of Ukraine “Some Issues of Official Control of Goods Imported into the Customs Territory of Ukraine (including for Transit)” of 10.2018 No. 960 https://zakon.rada.gov.ua/laws/show/960-2018-п#T
5.3. Resolution of the Cabinet of Ministers of Ukraine “Some Issues of Implementation of the Law of Ukraine “On Plant Quarantine” of 15.11.2019 No. 1177 https://www.kmu.gov.ua/npas/deyaki-pitannya-realizaciyi-zakonu-ukrayini-pro-karantin-roslin-i151119-1177
5.4. Resolution of the Cabinet of Ministers of Ukraine “Some Issues of Provision of Services by the State Service of Ukraine on Food Safety and Consumer Protection, Bodies and Institutions within its Management” of 28.12.2011 No. 1348 https://zakon.rada.gov.ua/laws/show/1348-2011-п#Text
5.5. Orders of the Ministry of Agrarian Policy of Ukraine “On Approval of the List of Regulated Pests” of 29.11.2006 No. 716 https://zakon.rada.gov.ua/laws/show/z1300-06#Text “On Amendments to the List of Regulated Pests” of 16.07.2019 No. 397 https://dpss.gov.ua/storage/app/sites/12/uploaded-files/zakonodavstvo-u-sferi-karantinu-roslin/kontrolovani-shkidlivi-organizmi.pdf
5.6. Order of the Ministry of Agrarian Policy and Food of Ukraine “On Approval of Unified Forms of Inspection Acts in the Fields of Quarantine and Plant Protection” of 02.07.2012 No. 384 https://dpss.gov.ua/storage/app/sites/12/uploaded-files/zakonodavstvo-u-sferi-karantinu-roslin/nakaz-ministerstva-agrarnoi-politiki-384.pdf
5.7. Order of the Ministry for Development of Economy, Trade and Agriculture of Ukraine “On Approval of the Procedure for Official Establishment and/or Maintenance of the Status of a Place of Production or Production Site Free from Regulated Pests, Deprivation and Other Conditions for Official Establishment of a Place of Production or Production Site” of 04.03.2021 No. 451 https://dpss.gov.ua/storage/app/sites/12/СтруктурніП
5.8. Order of the Ministry for Development of Economy, Trade and Agriculture of Ukraine “On Approval of the Methods of Inspection, Examination, including Sampling, and Phytosanitary Examination (Analysis)” of 22.02.2021 No. 343 https://zakon.rada.gov.ua/laws/show/z0317-21#Text
5.9. Procedure for maintaining the Register of Authorized Phytosanitary Laboratories. List of arbitration phytosanitary laboratories https://dpss.gov.ua/storage/app/sites/12/uploaded-files/zakonodavstvo-u-sferi-karantinu-roslin/nakaz-pro-zatverdzhennya-pereliku-arbitrazhnikh-fitosanitarnikh-laboratoriy-126.pdf
5.10. Procedure for maintaining the Register of issued phytosanitary certificates https://dpss.gov.ua ‘ 3-poryadok-fitosertifikat
Note*:
– supervision (control) over compliance with biological and genetic safety measures for agricultural plants
– ontrol in the field of plant protection
– control in the field of plant quarantine
– control in the field of seed production and nursery
– control in the field of plant variety rights protection
– supervision (control) over compliance with the requirements of sanitary legislation
– control in the field of storage of grain and its products
6. State control over compliance with the requirements for the formation, establishment and application of state regulated prices (Consumer Protection and Pricing, effective from 01.02.2022)
6.1. The Law of Ukraine “On Prices and Pricing” of 21.06.2012 No. 5007-VI https://zakon.rada.gov.ua/laws/show/5007-17#Text
6.2. Law of Ukraine “On Housing and Communal Services” of 09.11.2017 No. 2189-VIII https://zakon.rada.gov.ua/laws/show/2189-19#Text
6.3. Resolution of the Cabinet of Ministers of Ukraine “On Establishing the Powers of Executive Authorities and Executive Bodies of City Councils to Regulate Prices (Tariffs)” of 25.12.1996 No. 1548 https://zakon.rada.gov.ua/laws/show/1548-96-п#Text
6.4. Resolution of the Cabinet of Ministers of Ukraine “On Approval of the Rules for the Provision of Heat Supply Services and Standard Contracts for the Provision of Heat Supply Services” of 21.08.2021 No. 830 https://zakon.rada.gov.ua/laws/show/830-2019-п#n14
6.5. Resolution of the Cabinet of Ministers of Ukraine “On Approval of the Procedure for Maintenance of In-Building Heat Supply, Water Supply, Drainage and Hot Water Supply Systems” of 11.12.2019 No. 1182 https://zakon.rada.gov.ua/laws/show/1182-2019-п#n203
6.6. Model Agreement for the Provision (Supply) of Utility Services https://www.kmu.gov.ua/npas/19230802
6.7. Order of the Ministry of Regional Development, Construction, Housing and Communal Services of Ukraine “On Approval of the Methodology for Distribution of the Volumes of Utilities Consumed in a Building among Consumers” of 22.11.2018 No. 315 https://zakon.rada.gov.ua/laws/show/z1502-18#n15
6.8. Order of the Ministry of Regional Development, Construction, Housing and Communal Services of Ukraine “On Approval of the Rules for the Provision of Heat Supply Services and Standard Contracts for the Provision of Heat Supply Services” https://zakon.rada.gov.ua/laws/show/830-2019-п#n14
6.9. Order of the Ministry of Regional Development, Construction, Housing and Communal Services of Ukraine “On Approval of the Mandatory List of Works (Services), the Costs of Which Are Included in the Costs of Maintaining an Apartment Building and Adjacent Territory” of 27.07.2018 No. 190 https://zakon.rada.gov.ua/laws/show/z0934-18#n20
Note*.
– control over compliance with the introduced mechanisms of regulation of prices for medicinal products by wholesale and retail trade entities, including medicinal products purchased at the expense of the budget
– control over the observance of state regulated prices and tariffs by monopoly enterprises operating, in particular, in the market of telecommunications, postal services, railroad and urban passenger transportation services, services in sea, river and airports, sale of natural gas and electricity, and numerous paid services set by the authorized state authorities
– in the field of housing and communal services, state control over tariffs is ensured for business entities that provide (produce) heat supply, centralized water supply and sewerage, removal, processing and disposal of household waste, maintenance of buildings and structures and adjacent territories
7. State control in the sphere of sanitary and epidemiological welfare of the population (State Sanitary and Epidemiological Supervision)
7.1. The Law of Ukraine “Fundamentals of the Legislation of Ukraine on Health Care” of 19.11.1992 No. 2801-XII https://zakon.rada.gov.ua/laws/show/2801-12#Text
7.2. The Law of Ukraine “On Ensuring Sanitary and Epidemic Welfare of the Population” of 24.02.1994 No. 4004-XII https://zakon.rada.gov.ua/laws/show/4004-12#Text
7.3. Informing the State Service of Ukraine on Food Safety and Consumer Protection about the epidemic situation in Ukraine: Regarding Outbreaks of Acute Intestinal Infectious Diseases and Food Poisoning in the 1st Half of 2021 and Measures Taken (published on 07.07.2021) https://dpss.gov.ua/derzhavnij-naglyad-kontrol/derzhavnij-kontrol-u-sferi-metrologiyi-ta-metrologichnoyi-diyalnosti/perelik-normativno-pravovih-aktiv-vidpovidno-do-yakih-skladeno-perelik-pitan-shchodo-provedennya-zahodu-derzhavnogo-naglyadu-kontrolyu
7.4. Regulatory framework in the field of sanitary and epidemiological well-being of the population:
Water Code of Ukraine
Land Code of Ukraine
Subsoil Code of Ukraine
Labor Code of Ukraine
Law of Ukraine “On the Use of Nuclear Energy and Radiation Safety”
Law of Ukraine “On Protection of the Population from Infectious Diseases”
Law of Ukraine “On Oil and Gas”
The Law of Ukraine “On Measures to Prevent and Reduce the Use of Tobacco Products and Their Harmful Effects on Public Health”
The Law of Ukraine “On Pesticides and Agrochemicals”
Law of Ukraine “On Protection of Atmospheric Air”
Law of Ukraine “On burial and funeral business”
The Law of Ukraine “On Drinking Water and Drinking Water Supply”
The Law of Ukraine “On Road Traffic”
The Law of Ukraine “On Regulation of Urban Development”
Law of Ukraine “On Energy Lands and Legal Regime of Special Zones of Energy Facilities”
Law of Ukraine “On Identification and Registration of Animals”
Law of Ukraine “On the State System of Biosafety in the Creation, Testing, Transportation and Use of Genetically Modified Organisms”
Law of Ukraine “On Protection of Animals from Cruelty”
The Law of Ukraine “On State Regulation of Production and Circulation of Ethyl Alcohol, Cognac and Fruit Alcohol, Alcoholic Beverages and Tobacco Products”
The Law of Ukraine “On Land Protection”
The Law of Ukraine “On Fish, Other Aquatic Living Resources and Products from Them”
The Law of Ukraine “On Wildlife”
The Law of Ukraine “On Resorts”
Law of Ukraine “On Land Reclamation”
Law of Ukraine “On Labor Protection”
Law of Ukraine “On Waste”
Law of Ukraine “On General Secondary Education”
Law of Ukraine “On Basic Principles and Requirements for Food Safety and Quality”
Law of Ukraine “On Environmental Protection”
The Law of Ukraine “On Milk and Dairy Products”
The Law of Ukraine “On Withdrawal from Circulation, Processing, Utilization, Destruction or Further Use of Substandard and Hazardous Products”
The Law of Ukraine “On the Legal Regime of the Territory Affected by Radioactive Contamination as a Result of the Chornobyl Disaster”
The Law of Ukraine “On Hunting and Fishing”
The Law of Ukraine “On Grapes and Grape Wine”
Resolutions of the Cabinet of Ministers of Ukraine
Orders of the Ministry of Health of Ukraine
Sanitary standards
Hygienic standards
Regulations on the use of hazardous factors
Methods for determining chemical, physical and biological factors
Note*.
– Certain powers of the State Sanitary and Epidemiological Service were transferred from the SES to the State Service of Ukraine for Food Safety and Consumer Protection, however, they are practically not used, and there are no relevant departments and specialists in these areas in the State Border Guard Service
List of EU legislative acts on consumer protection
Pursuant to the Association Agreement between Ukraine and the European Union and its Member States (https://zakon.rada.gov.ua/laws/show/984_011#Text) and in accordance with Annex XXXIX to this Agreement, Ukraine has undertaken to implement the relevant EU legislation and provisions governing consumer protection into its national legislation.
Legal relations in the European Union regarding consumer protection issues are established, in particular, by the following EU legislative acts:
– Directive 93/13/EC of the European Parliament and of the Council of 05.04.1993 on unfair terms in consumer contracts (Official Journal L 95, 21.4.1993, p. 29-34) https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A31993L0013 (Directive 93/13);
– Directive 98/6/EC of the European Parliament and of the Council of 16.02.1998 on the protection of consumers in the indication of prices for goods offered to consumers (Official Journal L 80, 18.3.1998, p. 27-31) https://eur-lex.europa.eu/legal-content/en/ALL/?uri=CELEX%3A31998L0006 (Directive 98/6);
– Directive 2000/31/EC of the European Parliament and of the Council of 08.06.2000 on certain legal aspects of information services, in particular electronic commerce, in the internal market (Official Journal L 178, 17.7.2000, p. 1-16) https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2000:178:0001:0016:EN:PDF (Directive 2000/31);
– Directive 2005/29/EC of the European Parliament and of the Council of 11.05.2005 on unfair trade practices by undertakings towards consumers in the internal market amending Council Directive 84/450/EEC, Directives 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 of the European Parliament and of the Council (Official Journal L 149, 11. 6.2005, p. 22-39) https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2005:149:0022:0039:en:PDF (Directive 2005/29);
– Directive 2009/22/EC of the European Parliament and of the Council of 23 April 2009 on prohibitions imposed by authorized bodies for the purpose of suppressing infringements in the field of consumer protection (Official Journal L 110, 1.5.2009, p. 30-36) https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2009:110:0030:0036:EN:PDF (Directive 2009/22);
– Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council (Official Journal L 304, 22 November 2011, p. 64-88) https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=OJ:L:2011:304:FULL&from=FR (Directive 2011/83);
– Directive 2013/11/EU of the European Parliament and of the Council of 21.05.2013 on alternative dispute resolution for consumer matters and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Official Journal L 165, 18.6.2013, p. 63-79) https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2013:165:0063:0079:EN:PDF (Directive 2013/11);
– Directive 2016/2102 of the European Parliament and of the Council of 26.10.2016 on the accessibility of websites and mobile applications of public authorities (Official Journal L 327, 2.12.2016, p. 1-15) https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=OJ:L:2016:327:FULL&from=EL (Directive 2016/2102);
– Directive 2019/771 of the European Parliament and of the Council of 20 May 2019 on certain aspects relating to contracts for the sale of goods, amending Regulation (EU) No 2017/2394 and Directive 2009/22/EC and repealing Directive 1999/44/EC (Official Journal L 136, 22.5.2019, p. 28-50) https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=OJ:L:2019:136:FULL&from=EN (Directive 2019/771);
– Regulation (EU) No 2017/2394 of the European Parliament and of the Council of 12 December 2017 on cooperation between national authorities responsible for the enforcement of consumer protection laws and repealing Regulation 1 (EC) No 2006/2004 (Official Journal L 345, 27 December 2017, p. 1-26) https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=OJ:L:2017:345:FULL&from=EN (Regulation 2017/2394).
